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Family Video
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June 04, 2011
deceptive practices.
I am writing to advise you of deceptive practices/management issues at Family Video #145 (604 E. Locust St, Bloomington, IL) and Family Video #296 (1601 S. Main St, Bloomington, IL)
New releases with the $2.30/1 night and $2.80/5 night stickers are deliberately being rang up at $2.80 even when the customer specifies 1 night. The customer is then told that the $2.30 sticker is incorrect and the price is $2.80 regardless of 1 night or 5 nights.
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