Went with family for lunch. Manager is rude. Waiter attending us was careless. Buffet was not worth of the money they charge. Completely disappointed. Will not visit the restaurant again. Not worth of single star in the rating too. Do not waste your money folks.
POOR QUALITY & EXPENSIVE!!!.
I usually don't take the time to write reviews,however I felt this one necessary. Mandarin Garden House located in Normal IL. is very expensive,their chicken fried rice is pale in color,no flavor,only a couple pieces of chicken,mostly peas & carrots per carton.Crab Rangoon... virtually filled with air!!! very little cream cheese & crab meat! Egg rolls were a joke...looked as though the cook cut them in half!!! The Mandarin House Establishment ought to visit Wing Wa Restaurant located in Palatine Illinois,they would definitely close their doors.Shame On you Mandarin House Restaurant,with this economy,families don't eat out to often,but when they do there counting on good food, normal portions and a fair price,NOT INFLATED!!!
Shabby Customer Service.
It does sound like it is not the same old service. This used to be one of my favorite chinese restaurants in town. After last night's experience I will twink thrice before I choose/recommend this place.
Firstly, the food quantity has gone down tremondously. I would say it went down by at least 40% compared to last year, but the price for the dish remains the same.
Secondly, the way the lady refuses to help you is rediculous. We were about 9 folks and were placed on one table. One more joined us, before we order food. The tables all around us are empty and could see that they can join two tables to place us and we requested the same. The lady comes back after 10 minutes and says, they can't do that since it is crowded for them and we could have reserved spot. I felt that is rediculous, since I see there are plenty of empty tables around. I could have told her, next time when we wantedto go for a 'spur of the moment' gathering, we will NOT choose your restaurant, as simple as that.
Last not but the least. Server guy served the food and disappeared. He forgot to bring white rice along with the main dish. He appeared after 10 min. Meanwhile, we were sitting idle, while main dish looses its steam. I have seen places where the server comeback in couple minutes to check on you if everthing is OK or not.