16 Currency Dr, Bloomington, IL | Directions 6170440.457600 -88.978070
Mon 09:00 AM-05:00 PM;Tue 09:00 AM-05:00 PM;Wed 09:00 AM-05:00 PM;Thu 09:00 AM-05:00 PM;Fri 09:00 AM-05:00 PM;Sat 09:00 AM-02:00 PM
Run away!!! Everything about them is terrible. – These people are the absolute worst in the area. The owner is a complete jerk. My fiancé called to make the last payment a month before our wedding and the owner told her that no payments had been posted. She responded as anyone would (although she didn't even yell or use foul language) and the owner refused to accept her payment and told us they will not rent to us...after we had already paid them!! My sister also rented from them and had a similar problem (as another reviewer) with the dance floor being completely unusable. Throughout the entire process, the owner and all the staff were rude, unfriendly, and unprofessional.
I just got off the phone with them, as they refuse to talk to my fiancé now, and the owner said she's posted a refund to our debit card but the transaction hasn't showed up and this is day 3. When asked how long it usually takes she responded: "I don't know, I'm not a credit person." in a very rude, cold tone. I'm afraid I'm going to have to report them to the BBB and get in touch with an attorney in order to get out money back.
The whole experience has been utterly terrible. We were initially quoted a price for tent + table + chairs + dance floor. They itemized the costs. When we removed the table and chairs, the price did not lower accordingly. The difference was a few hundred dollars higher than it should have been. It appears as if they set the cost at whatever they feel like at the time.
If you want your wedding and/or party to be a disaster, these are your guys. Otherwise, save your bride the stress and look elsewhere.
Update 6-7-11: They short-changed us on the refund. BBB complaint was registered in hopes of receiving the rest of the refund.
I rented chairs, linens, and candles that caused "WOW" to come out of people's mouth when they came in the room. It was spectacular.
I was knocked off my feet when I walked into my reception last week. Let's Party Rental really outdid themselves. =)
Worst company I've ever worked with – I had the same experience as others have wrote. I was treated horribly by these people. Even the owner came and was rude and said we were stuck with what they brought, even though it was the wrong tent, with lopsided sides. We reserved the tent months in advance and expected to get what we ordered, not the wrong tent, sides, tables, table clothes. And to top it off they gave us attitude when they were clearly at fault.
Exactly what we were looking for – I rented through them for my son's wedding. The tent, arbor, tables, chairs, etc were exactly what we were looking for to make it a very special day. The guys who delivered it all and picked it up were such a pleasure to work with!
Take care of everything – I want to thank Shelly for setting up everything for our wedding reception. Everything turned out so beautifully and she was wonderful to work with, especially with all of the last minute changes we had. She really eased my mind knowing she would take care of everything. The final results was amazing and I am soo thankful!
Really enjoy myself – I am so grateful for all that they did for our wedding. I was able to really enjoy myself knowing that everything was under control.
Perfect – They went out of their way to make sure our wedding went perfect. We couldn't of been happier.
Such pleasure – Just wanted to say "thanks" again for all of their advice and help planning our son's wedding. The tent, arbor, tables, chairs, etc. They were exactly what we were looking for to make it a very special day. The guys who delivered it all and picked it up were such a pleasure to work with! Keep up the good work and you will do well!
Tent Wedding – I rented a tent from Let's Party in August for my wedding. I was pretty clueless to what size I needed. When I walked into the shop, the owner Shelly was there to help me figure everything out. We decided on the 40x100. When the guys came to set it up, everything went very smoothly. Aside from the tent I had order their tables, plastic chairs, white chair covers, purple sashes, purple overlays, and the candy bar was such a hit! We had quite a few children there and needless to say it kept them occupied. Everyone had such a good time at the wedding and I got so many compliments. However, I owe everything to Let's Party. The next day they came to take everything down. It was the same guys that set it up and they asked me how everything went and were pleased to know it went well. I would use them again for all my future events. The prices were the best in not only the town, but the whole area. The quality was exceptional. I wish them the best of luck through the rest of the year!
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